Please note all home visits will be triaged via telephone initially during the Covid 19 outbreak .Please do NOT request a home visit if you are displaying any symptoms of the Covid virus
If you require a visit from a doctor you must contact the reception staff before 11:00 on the same day to make the request.
Home visits are reserved for patients who are unable to attend the surgery to see a doctor due to medical or physical circumstances. Lack of transport is not an acceptable reason for requesting the Doctor to visit.
Receptionists have had training to assess emergencies and may give you advice on the telephone if appropriate to ensure the best care is received. Your details will be recorded in the Visit Book for the doctor to review after morning surgery.
The visits are usually batched into geographic area and take into account other commitments individual doctors may have. It is unlikely that the reception staff will be able to advise which doctor will undertake your home visit and give an exact visit time allocation however the visiting doctor may call ahead before the visit.
Any requests made after 11:00 will be assessed by the on call doctor at the Saxilby surgery. Based on individual circumstances, a visit may be carried out that same day or the following weekday.