Need to request a GP appointment?

Click on the 'CONTACT US' link below

Our appointment booking system called Total Triage. This is designed to ensure patients who most need access will be directed to the right clinician at the right time. It will remove the first come first serve system that is currently in place and will alleviate the 8am rush for appointments. You will not be able to bypass this system.

Should you need to book an appointment with a GP please click on the 'Contact Us Online' section and completed the triage form, alternatively you can access this via your NHS App. For patients who do not have access to the internet or require help in completing the triage form please phone the practice, our reception team will be able to complete this on your behalf.

Nursing appointment will remain the same. Please contact the reception team to book this.

Our clinical team will triage your request and you will be offered either an appointment with a suitable member of our health care team or be advised that we will refer you to a more appropriate health care provider such as the Pharmacy. You may also be provided with self-care advice as appropriate.  Your request will be triaged in terms of the urgency of need based on the GP’s opinion. You may be contacted to provide further information; therefore, it is important that when completing the forms, you provide as much information as possible regarding your needs.

You may be sent a link to self-book your appointment into an appropriate slot. If you don’t have the facility to self-book a member of our reception team will contact, you to offer you an appropriate appointment.

This triage service will be active from 7.30am- 6pm Monday to Friday.  The service will NOT be available to use on a weekend or on a Bank holiday.

The system is capped to receive a safe level of requests per day. This aligns with our safe working policies. If we hit this capacity, you will receive a message to state that we have exceeded safe working levels and the system will switch off for the day.

This system will provide a safer, fairer, and a more effective way to provide patients with the care they need using “Right care, FIRST time” approach. It will also alleviate the morning telephone rush with patients having to wait an unacceptable amount of time waiting for the calls to connect due to volume of calls at busy periods

Upcoming Staff Training Afternoons

The Glebe Practice will be having monthly staff training afternoons on the following dates from 1pm - 5pm 

Thursday 14th August

Thursday 11th September
Tuesday 14th October
Tuesday 11th November
Tuesday 9th December

The dispensary will be closed from 1-5pm during this time. 

There will be limited staff on these dates a GP will be available to deal with Emergencies only. 

We apologise for any inconvenience this may cause but this is the only time available for us to train our staff and keep them up to date with continual changes within the NHS. 

The Glebe Practice serves Saxilby and the surrounding villages. We aim to provide the very best in general practice services. Our friendly and helpful team consists of 6 GPs, 1 Pharmacists, 3 practice nurses, 3 healthcare assistants. We have a fantastic reception, dispensary and admin team.

We offer a full general practice service which includes providing in house services such as: chronic disease management, contraception advice and management, and postnatal care, childhood immunisations, and more.

We provide a dispensary service for patients living further than one mile from the village chemist.

Please note: Our phone lines only open at 8:00am

Doors Open at 8:30am